Stranded by the CrowdStrike outage, passengers take their fight to the Supreme Court
Passengers hit by the July 2024 CrowdStrike outage ask the Supreme Court for the right to sue, after courts bl...
Every story on click.holiday tagged “passenger rights”, newest first, each credited to the publication that reported it.
Passengers hit by the July 2024 CrowdStrike outage ask the Supreme Court for the right to sue, after courts bl...
A new DOT rule effective October 2026 reclassifies ten delay causes as outside airline control. Here's what US...
Canada's regulator fined Air Canada, ordered WestJet to drop its 136 kg wheelchair limit by 2027 — yet a class...
Spotted GTE on your boarding pass? Here's what the code means, why airlines oversell, and the bumping compensa...
Nats glitches have grounded flights again — here's when UK and EU passengers get refunds, hotel rooms and £220...
NATS failure cancelled 400+ UK flights on 8 September. What it means for London–Johannesburg and Cape Town rou...
EU lawmakers keep the 3-hour flight delay compensation rule and up to €600 payouts, while cabin bag fees get n...
From October 19, a new DOT rule lists 10 delay causes airlines can blame to deny meals and hotels. Here's what...
From October 19, a new DOT rule reclassifies many maintenance delays as outside airline control — meaning fewe...
A Frontier passenger says a man filmed her breastfeeding during a delay. Her response — and what nursing paren...
Jet2 is auto-refunding thousands of customers stranded by the Nats air traffic control failure, with extra rep...
Delayed or cancelled UK train? Delay Repay compensation explained: who qualifies, how much you get back, and h...